GOAL has been working in Syria since 2012, responding to the acute needs of conflict affected communities. GOAL is working in northern Syria delivering food, non-food, WASH, livelihoods and emergency programming with a strong focus on market based approaches. GOAL met the needs of more than 700,000 conflict affected Syrians in 2014 and has an estimated 2015 budget of more than $100 million.
In 2014 GOAL first began working in Turkey, responding to the needs of refugees displaced from Kobane. Subsequently, GOAL has worked to create a developing multi-donor programme with a particular focus on health care programming, but also incorporating livelihoods and emergency support components.
General Description of the Role:
The Outreach Team leader will manage a team of Outreach worker who will visit households and present GOAL’s programme to potential beneficiaries. They will give assistance in completing the necessary registration forms, review and assess the household’s needs and recommend appropriate resources and services based on this information.
Plan, coordinate, manage and monitor a team of outreach workers
Timely and quality implementation of the outreach activities
Assist in the design and implementation of needs assessments
Effective case management according to a Standard Operating Procedures (SOPs)
Provide accurate information about the services (health, education, legal etc) provided by Government of Turkey (GoT) and the other stakeholders
Process information and conduct referrals to available services provided
Basic awareness raising
Coordination with the other stakeholders in order to prevent overlap
Maintain good coordination and relations with the mukhtars in his area of responsibility
Performance assessment of the outreach workers
Keeping up-to-date with available services and changes in laws relating to temporary protection
Report the data collected by the team, including lessons learned and key recommendations
Assist with the monitoring of safety for the outreach team and the project
High school education required, higher education is an asset
Minimum 1-2 years of general working experience required, specific NGO working experience is an asset
Fluency in spoken and written Arabic and English is essential and fluency in spoken and written Turkish is preferred
Excellent communication skills- ability to present the programme in a clear and concise manner to beneficiaries and to build a strong rapport with households
Experience in managing a team
Willingness to work outside normal working hours and at weekends, and to travel to the neighbouring provinces,
Basic command of essential Microsoft Office required
If you are interested in applying and have the required qualifications, please click here and select the vacancy corresponding to your geographical preference.
The deadline for applying is 13th April 2016 at 17:00 Istanbul time.
GOAL has a Staff Code of Conduct and a Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organization without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies any job offer made is also subject to a reference check. GOAL is an equal opportunities employer and encourages applications equally from both men and women.
This Job Description only serves as a guide for the position available. GOAL reserves the right to change this document.