DRC is looking for Case Management Assistant Hatay
National Staff Only
The Case Management Assistant has the responsibility of supporting the Case Management Officer develop quality and timely assistance for the most vulnerable cases; it involves assessing beneficiaries’ identification, supporting direct assistance, supervision of volunteers and case management.
Who are we?
The Danish Refugee Council (DRC) is a humanitarian, non-governmental and non-profit organization, founded in 1956, that works in more than 35 countries around the world. DRC has been operating in Turkey since early 2013, working with by and large with non-camp Syrian refugees and affected host communities. DRC is committed to basic humanitarian principles; including impartiality and neutrality, and offers the highest standards of accountability to the people it serves. The overall objective for DRC in Turkey is the protection and promotion of durable solutions to displacement affected populations on the basis of humanitarian principles and human rights with more immediate objectives focusing both on the immediate subsistence needs, protection and self-reliance support as well as a more long term focus on capacity building. In Turkey, DRC works partially through partners, also providing intensive capacity building support, while also conducting direct implementation.
About the Job
DRC is looking for a Case Management Assistant for its programme in Turkey. In close cooperation with Case Management Officer and Senior Protection Case Management Officer the Case Management Assistant is responsible for
Duties and Responsibilities:
•Ensure circulating information between service providers on a local level on special needs funds guidelines, operation protocols and vulnerability criteria.
•Referring cases between agencies.
•Support mapping of local service providers & developing memorandum of understanding between DRC and other service providers.
•Train service providers’ front line social workers on DRC’s SNF vulnerability criteria and protocols.
•Ensure that all care workers & service providers are aware of the needs assessment and referral form process.
•Review all case assessments with the Case Management Officer
•Ensure data entry of all cases visited.
•Take part in the committee deciding on SNF assistance for cases.
Assistance and Monitoring
•Collaborate & coordinate with DRC partner and service providers and follow up on assistance.
•Closely coordinate with other staff, in particular procurement department to ensure timely delivery of assistance.
•Draft an SNF post assistance monitoring plan.
•Compile information and report on achievements.
•Draft monthly achievements report.
•Liaise with data base focal point and keep data up to date.
•Assist in the daily / weekly / monthly work planning
•File all the means of verification related to the project
•Any other duties as agreed with the DRC Case Management Officer or Senior Protection Case Management Officer.
To be successful in this role, you must have the following qualifications:
University degree with advanced training/courses in Social work, sociology, psychosocial, or other related field;
At least 2 years of relevant professional humanitarian experience with an international humanitarian aid organization with focus on psychosocial, community services and protection.
Exceptional command (written and spoken) of English. Arabic is a must and Turkish is a plus.
You have to hold a Turkish citizenship or residency or valid passport with valid visa (the residency application will be required at the moment of the recruitment)
Other Essential Competencies:
You should have excellent interpersonal and teamwork skills, working with different groups, partners and nationalities. You should also have strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principles.
You should be flexible, enthusiastic and willingness to learn from others. You should have the ability to multitask and cope with competing demands under tight deadlines. You should have the ability to cope with high workload and stress and identify priority activities and assignments, and adjust priorities as required. You should have the ability to establish and maintain good working relationships in a multi-ethnic, multi-cultural and multi-disciplinary environment.
We encourage all qualified candidates to apply, irrespective of nationality, race, gender or age.
What we offer:
DRC Turkey offers an employment contract of 7 months with the possibility of extension (depending on funding).The position will be based in Hatay. We offer a fair compensation package depending on your qualification and experiences as well as additional allowances such as relocation allowance and living allowances, if applicable. DRC Turkey is income tax exempted. Furthermore, DRC Turkey provides training opportunities to develop and strengthen the quality of its services as well as its staff members’ professional and personal development.
Start date: 24.02.2016
Need further information?
You are welcome to contact Mohmmad Kaisanyah, the HR Officer at email@example.com for more information about the position.
Then apply for this position by clicking on the apply button or go to www.drc.ngo and find Current Vacancies. Please note that application are not to be sent to Mohammad; we only accept applications sent online via www.drc.ngo. Applications sent directly to Mohammad will not be considered. For general information about the Danish Refugee Council, please consult www.drc.ngo.
All applicants should send a cover letter and an updated CV no longer than four pages, both in the same language as the job vacancy. Your CV should also include contact details of three professional referees as well as your salary expectations.
Applications close 15 February 2016. The interviews are expected to take place within 1 week to 10 days after the application closing. Due to the urgency of the position DRC Turkey reserves the right to recruit a candidate who matches the required profile before the above deadline.
DRC has a Humanitarian Accountability Framework, outlining its global accountability commitments. All staff members are required to contribute to the achievement of this framework (https://www.drc.ngo/about-drc/vacancies/current-vacancies).